During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. I write about retail, fashion and beauty. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Return processing typically takes 7-10 business days. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. Let's continue to take care of each other," continued Mr. Hill. It says customers will still be able to continue shopping through the company's website for the time being. All Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Free shipping & free returns on all orders, all the time. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. Mar. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Covid-infected workers forced to isolate at home without sick leave will again be able to claim up to $750 in pandemic pay from this week. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Immunization providers should follow their regulatory/employer guidance for reporting . All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. For purchases made online, you can return your purchases online and in store. |. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. "Our goal is to do our part for the global well-being. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. We are not able to offer exchanges online. Aritzia is a vertically integrated, innovative design house of fashion brands. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. It will also be donating all profits to the Aritzia Community Relief Fund to support its . A Cisioncompany. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. CEO & Founder. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. More premier locations are becoming available and under increasingly compelling financial terms, he said. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Our boutiques are officially reopening. All of this transpired without having to lay off a single employee. More information about coronavirus waivers and flexibilities is available on . Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. Are your stores open? In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. We are the place to shop right now in the United States, Hill noted. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. Aritzia Refund Policy. Cant wait to see you soon. Until then, well be right here online and at your service. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. Aritzia marketing calls and texts may use an automatic telephone dialing system. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. To order copies of VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. TnAction Spring 23 just launched. Shop Now. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. Your consent is not required as a condition of any purchase. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. Review your return details and click 'Process Return'. Message frequency varies. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. The Return Label used must match the order for the items youre returning. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. It was really important for us not to layoff or furlough anyone. Steady, now. So in an effort to make things easier for you, weve compiled all the facts in one place. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Let's continue to take care of each other," continued Mr. Hill. While our stores are reopening, we recommend returning your order and placing a new order online. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. "Well take those learnings into account as we move forward." (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. These recommendations are applicable to Alberta and may differ from other jurisdictions. While Aritzia has managed to survive and thrive in 2020 a year that will be remembered for the acute challenges it's posed on all businesses the brand's ability to remain profitable can, and should, be continued by raising the stakes on inclusivity. Follow the steps below to complete online returns for online purchases. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS It can take up to 14 days to receive and have your return processed onto your original method of payment. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. I have an order outstanding. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Text HELP for help or STOP to opt out. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Sorry, no refunds to original form of payment for sale or discounted items. . Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Well do our best to help. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. presentation-ready copies of Toronto Star content for distribution Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Aritzia is expanding its donations. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. "Our goal is to do our part for the global well-being. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Once we receive your package, well process your return within 7 to 10 business days. Please note swim tops, bottoms, one pieces and accessories can only be returned online. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Get our Fashion & Beauty newsletter by tapping the button below. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. Interested? By subscribing to this BDG newsletter, you agree to our. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. What if I need to return or exchange something? Steady, now. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star No one has been laid off or furloughed at Aritzia to date, due to COVID-19. cozy fleece perfect hi-rise 3" sweatshort. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. Don't worry, you can unsubscribe from our mailing list at any time. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). Sale items marked with a discount of 50% or greater are final sale. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. We learn, we refine, we continue to make changes, Wong shares. With Love, So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Aritzia has a pretty strict (and somewhat unique) exchange policy.
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