They have their own points system to be used within the resorts that are on Hilton Head. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. It may not display this or other websites correctly. All-Inclusive resorts may charge a mandatory all-inclusive fee. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. So why do people still buy timeshares? The comments included "So you like throwing your money away?this is money you already spend on your vacations". Do we have any recourse to either go back to original rules when we joined or get out of contract? At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Other restrictions may apply. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Need to file a complaint? BBB is here to help. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. It has been over 9 months. Not to mention, timeshare resale scams can target owners in need of relief. Is this Your Business? I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. 602560941. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). NEARBY AMENITIES. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Now I have 2! Our friends did, for sure. Please be wary when you go on this tour. If we can verify it in our system, an email will be sent to you with your password. In Share your photos and videos with others to prove the truth of your words. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). The travel prices the salesman Each unit is professionally decorated and refurbished every year. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. How do they get away with this? Click here to get notifications about new complaints of Palmera Vacation Club. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ST-36515. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. This is not the first time that we have had issues with getting people to respond, Desired outcome: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We were blatantly lied to about our purchase. Weeks Float . Location. Called better business and state of SC. Palmera Vacation Club | Better Business Bureau Profile He purchased from previous individual owner 10 years ago. VSI the company that supposedly sells your previous timeshare is also irreputable. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. No. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Palmera also has a Facebook page that we should all be posting on. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Take a screenshot from the USPS and FedEx tracking that it arrived. OMG!!! Dont Miss: Hicv Vacation Package Kissimmee Fl. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. There are no exact matches available. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. a 5 week time share at Island Links Resort in Hilton Head, SC. What is Palmera Vacation Club's Facebook? Desired outcome: I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. They were looking for Maintenance fees. Usage Type Annual . Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Save. We bought 3,000 points for around $13K. You can find contact details for Palmera Vacation Club above. Contributions should be travel related. Category Timeshares & Vacation Clubs. He wouldn't take that. Palmera Vacation Club - Timeshares / Vacation Rentals Forum The first clue should have been that the Quest We paid cash, so we don't have that leverage. Offers void where prohibited by law. He didn't listen to anything we said at all. Complaint Resolution Index (CRI) Explained. Scam Clue 3: A promotion claiming youve been specially selected for membership. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. get quotes and more. You wont have to exchange your vacation week or points. Hawaii TAT Broker ID #TA-023-193-6000-01. So they could either buy it back or he'd just quit making payments, so they let him out of it. Time Shares. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. BBB reports on known marketplace practices. Seller of Travel Reg. We put down $1200 on our credit card and signed the financing paperwork for the rest. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Business Profile for Coral Resorts - Better Business Bureau If I were you I'd get out of there as quick as you can. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Also Check: Free Vacations For Cancer Patients. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Exchange: CST: 2046555-50. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Check the spelling of your query. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Please let me know about a class action lawsuit against Palmera if one exists. Make sure any club youre considering can pass an easy scam test. Learn how the rating is calculated 1 complaint. We grabbed our stuff and got the heck out of there. I called in late November and was told that my dates were not open to call again in January. Palmera Vacation Club Company complaints 12 - complaintsboard.com Palmera Vacation Club - Timeshares / Vacation Rentals Forum Reverse and return back to what we had, and reimburse us for the waste of our time in full. We were still not interested. an attorney but they refused to negotiate with him. Reply. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Book by 8/15 for travel through 12/15/22. Palmera you have take advantage of to many families and it is time for answers. Nothing is free. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. This was a hassle no doubt. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Repeat this to yourself as often as is necessary. He seemed very nice and personable at first. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Use this comments board to leave complaints and reviews about Palmera Vacation Club. It was basically, sorry sucker attitude. Read full review of Palmera Vacation Club. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Barcelo/occidental vacation club is a rip off. The product has changed into something that families, couples, and adults love. In fact, about 85% of timeshare owners love their brand or resort. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? I called in late November and was told that my dates were not open to call again in January. Sleeps 8 . Judging by everything I'm reading, nothing has changed and they are still lying. The letter I sent via fedex was received by someone at PCV this morning. Palmera Vacation Club - Complaints Board The big-dollar travel clubs are the ones should be subject to your scam scrutiny. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. (free membership giveaway for every 50 subscribers!). Who do I contact??? membership takes 45 days to activate, 15 days after you can Verified customer. We bought 3,000 points for around $13K. The trading power we were supposed to have with RCI was Write reviews, ask and respond to questions, Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. 213. I'm tired of the lies. To be updated with all the latest news, offers and special announcements. Should I contact the finance company as well to let them know we have canceled the contract? Must call to book. Write reviews, ask and respond to questions, Buyer Beware!!!! So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Get direct access to Palmera Vacation Club through official links provided below. Can any body help me? Help please. He started to get pushy when he got into his sales pitch. legally cancel the contract. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. And we prefer to vacation by ourselves instead of as a group. Still no return calls. We retained 1 complaints for Palmera Vacation Club. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Where can I get more information about the class action lawsuit. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. the 2 timeshares we were trading in would be sold and that we We didn't start to look into it more until we got home Sunday night. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Remove some or all of your filters below. When I called the number on the email, it took me to an automated service. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. He also danced around answering a lot of questions. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. In reality, timeshares are not bad. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. The price level of this organization is high according to consumer reviews. Reporter3228572. We put down $1200 on our credit card and signed the financing paperwork for the rest. On their websites, both businesses proclaim the best deals on vacations. Taxes, additional fees and charges may apply. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Contributions should be appropriate for a global audience. Login to participate on the website. The Palmera membership also included a Quest Like a free stay and Hilton money? Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Palmera is deducting $295 out of my checking account a month. Submit a complaint and get your issue resolved. View Details. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. The lady I spoke too had no interest. File a complaint. showed us were significantly less than what was actually Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. I am one of those seniors who purchased on the promise that they would sell current time share. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. How do I get out of this? go back to original rules when we joined or get out of contract. Points 3,000 . Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. How much do you spend normally on your hotel? Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Time share oversere haven't got anywhere yet. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. 46 inquiries The points we purchased would get us a 1 bedroom unit during certain weeks of the year. would get enough money to pay off their time share. The latest complaint timeshare fraud was resolved on Aug 04, 2017. They just came to our room. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Timeshare owners speak out against Hilton Head Island resort You must log in or register to reply here. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Amount in Dispute: $1,500.00 Working hours Sun 9:00 am - 5:00 pm Desired outcome: RCI, LLC is not responsible for any activities or services provided third party providers. I want to close my bank account in hopes of getting away from these vultures. I even saw some stuff abour class action lawsuits. Is this your company? Write reviews, ask and respond to questions, Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! With points, you have the utmost flexibility with booking trips where and when you want. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Useful. This business is not a member of Business Consumer Alliance. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. All prices are based in U.S. dollars (USD). It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Please dont include personal, political, ethical, or religious commentary. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. I am thankful that the only financial information I gave was our credit card. What is Palmera Vacation Club's Instagram? It's clear there is no intention of honoring that. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? They promised it would be sold in 3. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Barcelo bought out Occidental right . This post has been removed at the author's request. TUG saves owners more than $20 Million dollars. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. wisconsin. Phone number +1 888-887-2563. Bottom line: Palmera VC is a scam. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We returned Why? Some property-based clubs claim, or at least imply, that your membership is an investment. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Palmera Vacation Club | RCI.com No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Avoid doing business with Palmera. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. I told them I was waiting on a check from them to pay off my old time share. Read Also: Sale Of Vacation Rental Property. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. And can't book anything. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Palmera Vacation Club Sales Executive Salaries in the United States and I fell for it. Coral Sands was sued, alleging fraud back in 2006. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. She gets rude too and tells us she guesses we just like to waste all of our money. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Our records indicate the company failed to respond to the one complaint brought to its attention. Theres nothing worse than a cramped hotel room and lack of personal space. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Palmera Vacation Club Reviews | Glassdoor Report inappropriate content Robert F 2 posts 92. Initial Palmera Vacation Club complaints should be directed to their team directly. Vacation Club membership. $12,000. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. All we ask is that you follow a few simple guidelines. Who do I contact? Etc. Often, you can answer the scam-or-not question before you even see the details of a club promotion. My son in law own(s/ed ?) What is the cost??? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Click here to explore the Palmera Portfolio. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Well guide you through the process. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. This would leave me with only the maintenance fee to pay. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. This is a massive operation I thought. Hang onto your paperwork. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Please let me know what happened or who to contact. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Desired outcome: Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals.
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