$609.99 $ 609. Make sure the cold water supply is sealed and hot water hose connections are tightened. This is an exclusive feature of the Richmond tankless water heaters. Gas valve LEDs will light separately or together to indicate the status or an error. Electric tankless heaters from Richmond are particularly easy to install. If your Rheem tankless water heater shows an error code 00, try restarting it. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. It can also be helpful if you understand some of Richmond water heater error codes. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Customers reviews for Richmond water heaters all mention the high quality of these units. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. ON/OFF Dial Control with adjustable digital temperature display. Just like everything with these three characteristics, it is time-consuming and challenging. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. 13kW Model Flow Rate: up to 3.17 GPM. Set the thermostat to the desired temperature. This can take up to 24 hours. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. As a result, the ANSI standard now includes testing for reliability in LDO environments. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. We call it Peak Hour Demand. Press and release the COOLER button until the desired setting is reached to decrease the temperature. You can only see the flame through the sight glass window located on the inner door. Schedule updates, race results and event photos. Gas water heaters are never as high efficiency as electric heaters. In short, Richmond water heater troubleshooting can give you tons of insight and knowledge if you know how to make use of it in the best way. Richmond Encore Tankless is about one third the size of a conventional water heater. Close the hot water taps and remove or turn off the circulation pump, if any installed. It's not always something you want to do on your day off, but it still needs to be done. These use electric, gas, and solar as their fuel sources and are available as tank, tankless, or hybrid models. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Visually inspect the pilot burner and main burners annually. This is similar for most tankless heaters on the market. Rinnai models. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Compare those to your own unit. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. Richmond water heaters are manufactured by Rheem and provide hot water with confidence. Disclaimer: Water Tech Advice is supported by readers. The following codes for three of the leading manufacturers tankless water heaters is a quick guide to help you diagnose a potential malfunction. Rheem error code 03 is found on units with MIC-180 or EZLink. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. Tankless FAQs What is a tankless water heater? hard freeze, now no water comes out of hot But if it happens, use the ignition to turn the pilot on again. The temperature appears on a digital display on the front of the unit. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Establish a routine preventative maintenance program and make sure you are following it. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. This means your water heater is having issues with either combustion air or venting. 28 results for "Richmond Tankless Water Heater" RESULTS. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Just turn off the water supply valve to slow down the flow. You can use a vacuum cleaner on the burner and floor shield inside the water heater. Space-saving design for installation in limited spaces, Enjoy Continuous Hot water and save up to $1,100 over 12 years*. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Necessary cookies are absolutely essential for the website to function properly. All warranties are for the original homeowner and are not transferable. Troubleshooting any of these will require the manual for your specific water heater. Open the drain valve on the tank all the way and let the tank drain completely. Tankless water heaters are a great investment for your home or office. and your shower. Inspect the combustion air-inlet and vent systems. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. This cookie is set by GDPR Cookie Consent plugin. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Texas State Board of Plumbing Examiners As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. I have a richmond encore tankless water heater model RMTGH95DVN. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. You can activate this if you want to receive analert when your heater has run for 500 hours. View Product Tankless Electric Once the pilot flame is established, replace the outer door. It indicates the unit shuts down and in lockout. These cookies will be stored in your browser only with your consent. 929 East 41st St. PO Box 4200 Turn on the gas supply and/or increase the inlet gas supply pressure. This information may also be helpful to a plumber or technician if you end up needing one. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Vent Type: PVC. Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! If there are bubbles, this indicates a gas leak that must be corrected. the harder your water, the higher the potential for damaging mineral buildup. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! You need to remove sediment and dust as their buildup may affect the heaters efficiency. Set the thermostat dial to desired setting by turning dial counter-clockwise. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. The cookie is used to store the user consent for the cookies in the category "Analytics". Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. Go to the next step if you do not smell gas. If you dont see the tankless water heater problem youre having here, or if you need technical support with your water heater, please visit our help desk to schedule an appointment, or call us at 866-356-1992. long, narrow path to the heat exchanger. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water Efficiency Up to .93 UEF with stainless steel condensing heat exchanger Intelligent electronic controls designed to increase energy efficiency and safety Performance Exclusive! Let the heater heat the water until it is hot enough for normal use. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Tankless water heater maintenance is your best insurance policy against unexpected problems. Fold the insulation and expose the thermostat. Wait for some time and the hot water supply is ready for use. You can set the thermostat has high as 140 degrees Fahrenheit (just like the electric models). Its compact size will leave room for a water softener or extra storage. If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. Allow several gallons to flush through the discharge line to an open drain. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Product Type: Tankless Water Heater. The Most Likely Problem - The Thermocouple Is Bad 1.1 How To Fix 2 2. Contact technical support for help with troubleshooting the issue further. You can set the temperature anywhere you want from between 80 and 140 degrees Fahrenheit, changing the thermostat in single-degree increments. Like other water heaters in the Essential series, the RMTEX-18 has copper immersion heating elements with brass tops. Use a soapy water solution to test for leaks at all connections and fittings. Tankless Electric Water Heaters. Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. If you own a tankless water heater or are upgrading from a traditional tank Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. They make many types of heaters including gas, electric, and tankless heaters. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Rheem Manufacturing Company Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Richmond tankless water heaters are designed as gas-powered, condensing, and non-condensing models, offering great innovative features for efficient water heating. It will remind you that it is now time for a service check. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. This is a Sign For You to Read This, Easy How to Fix and Repair Navien Flow Sensor Problems, How to Clean Garbage Disposal Unit with Easy Using Baking Soda and Vinegar, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. Other than the power, there are few differences between these three models in the Essential series. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. We do all the time-consuming research and testing for you. Check and open gas and water valves fully. Look in the manual for your specific water heater for these error codes if applicable. and this can impair the function of your water heater if you don't address is. In the unlikely event of a water leak, it shuts off the flow of water, Control temperature, set Vacation or Away Mode, view energy usage and know immediately about leaks and service alerts from anywhere with built-in EcoNet WiFi Technology and the EcoNet App1, Find out about an issue before theres no hot water with a built-in leak detection system that detects any leaklarge or small, internal or externalin as little as 15 seconds7, More durable than standard heating elements, stainless steel elements deliver longer service life, This coating technology protects the tank and limits the chances of an internal water leak, Enjoy simplified maintenance and easier draining than with a standard plastic drain valve, This upgraded rod helps protect the tank from corrosive minerals in your water, Copyright 2004 - Always check the. There is also an indoor version of this model. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. your water filter. Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. No, these units cannot be converted from one fuel source to another. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Check to make sure that the water is on and that it flows. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. The cookie is used to store the user consent for the cookies in the category "Other. Installing gas water heaters is always more complicated. Close the valve on the cold-water pipe feeding the water heater. This cookie is set by GDPR Cookie Consent plugin. Some water heaters have a display and give an error code. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. For higher demand application, easily link multiple tankless units to operate as one system: Up to 20 units: MIC-185 plus MICS-180 manifold control assembly, RMTGH95DVLN-2 : Indoor Natural Gas 199K BTU, RMTGH95DVELP-2 : Indoor LP 199K BTU w/ EcoNet, RMTGH95DVELN-2 : Indoor Natural Gas 199K BTU w/ EcoNet, Corporate Office: 1100 Abernathy Road, Suite 1700. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. This is also a means of assuring that there is power to the water heater. 99. . Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. Slightly depress the gas control knob and turn clockwise to OFF position. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. Wait 5 minutes to clear out any gas. Check the gas supply pressure and manifold pressure. Even some of the Richmond electric heaters are suitable as whole-house units in any climate, although the smaller models are better for use with a single appliance. read more Patrick Next > As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. VIEW PRODUCT. If it goes out, repeat steps 3 to 9. Offers simple and easy to read diagnostics and leak protection with audible alarm. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. Electric tankless heaters from Richmond are particularly easy to install. No, they are not. Do not attempt to remove the inner door. The Essential series consists of just tankless electric water heaters. Observe the safety precautions and call your gas supplier from a neighbors phone. Austin, TX 78765-4200 Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs FVIR stands for Flammable Vapor Ignition Resistant. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. There are a couple of products that may work in your application. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. There are several reasons your water heater could fail to ignite. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. Check for any error codes. Try ourProduct Selector to find the perfect hot water solution for all your needs. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. Richmond is one of the reputable brands, with several quality appliances on offer. You can also clean the burner by scrubbing with mild detergent. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Recommended Environment: Indoor. To avoid damage, flush your water heater every six months Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. The article reviews important features and models. This is located near the top of the water heater. The anode rod should be removed from the water heaters tank periodically, for inspection. However, since gas as a fuel source is cheaper, they cost less to run. Rheem Manufacturing Company Another possible reason is the blower is unplugged. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Minimum Water Temperature: 85 degrees Fahrenheit. The digital display makes it simple to set the water temperature. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. When there is a malfunction, an error code will appear on the LCD display. Explore the water heaters key components. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Going off the grid sounds noble, satisfying and eco-friendly. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service Gas control problem-Contact a qualified service technician to inspect and fix the issue. Richmond makes a variety of water heaters. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. I have a richmond encore tankless water heater model RMTGH95DVN. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. It may be set too low. You can also Sophisticated technology has reduced the size and increased the features and benefits. The best thing to do is to call their customer support. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Verify that the wiring to the pressure switch(es) is connected correctly. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Better still, it functions at up to 8,400 feet above sea level. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. Use a match or candle flame or smoke. The reference mark A or 1 mark represents an approximate water temperature of 130oF. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". These units obtain combustion air from the outdoors. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. Visually inspect the hot surface ignitor and main burner periodically. Another thing that can cause this problem is when the pilot burner orifice is clogged.
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