Sending or receiving email. Those who leave have their email account terminated and closed 90 days later. Accounts that are inactive for six months are deleted automatically. Ive also tried not using advanced settings at all with exactly the same results as described above. If not, how do we get a moderator involved? - last edited on Neither of these has solved my problem. Gmail and Outlook are two of the most popular. 6h00. Various errors messages. We do not allow any commercial relationship to affect our editorial independence. A workaround would be to use another SMTP - for example gmail if you have a google account. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. All other emails to other systems have no issues. Martin Gates, from Hampshire, has had an email account with Virgin Media for years. Emails from btinternet.com addresses not received. - Plusnet 15h31. Though any rejection on our side should be returned back to the sender as a bounce. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. 09-07-2019 Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. I also feel slightly better I am not alone. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. 10-07-2019 I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. So it seems to be something between Android and BT Mail. 1) Set up an email address with a free service. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. About 4 days letter I get a reply saying the message could not be delivered. Does anyone have any other suggestions please?? Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? This was a pain, but I went along with it or else I couldnt use email. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. Customer: replied 2 years ago. What can be done to fix this problem please? ), on We repeated the test and the same thing happened. Thanks for the super fast analysis and reply. Last Thursday, I stopped receiving email from my @btinternet.com account. I anybody else having this problem. 26-08-2021 There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. When this happens. Switching email address if you have never done so before can feel like a daunting task. 17h25. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. Looking through previous posts I see this has been a regular problem. Copyright 1995-2023 eBay Inc. All Rights Reserved. Problems with sending btinternet emails t - Apple Community I've got a "failed delivery message". The whole ISP domain is blocked. Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! on I can't send emails from my btinternet account on my iPhone 14h00, on Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. . BT Email: I can't send or receive email | BT Help - BT.com But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. on This started suddenly about 5 or 6 weeks ago. We have received reports that emails to btinternet.com email addresses are being blocked. I then asked them to login to BT webmail and send me another email and that one came through straight away. Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. How can we as customers get BTs attention and ensure that there is a fix? Unable to send mails to btinternet addresses - Plusnet Apple disclaims any and all liability for the acts, One of the mails having been sent as long ago as April 4th. 20h13. In my view, the Postmaster group are doing it the wrong way round. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. Emails being blocked which we send to btinternet.c - BT Community Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. Delays in Emails being delivered can arise from a multitude of reasons. 26-08-2021 14h56, on on Has anyone else encountered this and found a solution ? Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. Our standard shipping option is via Royal Mail airmail. @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. Are there really just two of us having this problem? I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. Virgin Media says email accounts are only available to current customers. This is NOT 'A solution'. 20h33 16h05. BT Email - best practices for postmasters and senders of email | BT Help, on No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. We shall never know, but fingers are firmly crossed that the service will return to normal. Might that apply in your case too? I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. [Image Edited by Moderator to Remove Personal Information], Jan 8, 2021 10:47 AM in response to Suze07. on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. only. Email headers can be found by looking at the email item's properties. 15h27, on 14-07-2019 If you click on them we may earn a small commission. That helps us fund This Is Money, and keep it free to use. - We do not send parcels to PO BOX addresses. 23-04-2021 Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. What do I have to change to make my emails send? I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. You can send and receive messages, but not actively manage the account. Some links in this article may be affiliate links. This sounds fiddly, but isn't necessarily. 23-04-2021 23-04-2021 Townman, Gandalf. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. Our Gmail accounts work on all our devices. https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. on I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. We understand that you are experiencing issues sending emails. We receive the following message when we try to send from our Mac. (The fix did not work until I had quit Mail and relaunched it. I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. 3 users liked/thanked this post: I can receive emails. 15h04. Re: Emails from btinternet.com addresses not received. I am experiencing it with emails from different addreses within a domain which belongs to another ISP. I consistently receive this warning:whenever I try. 16:52 EST 04 Mar 2023. Oops. Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. on P.S. So, I did checked around it seems that smtp is not working. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. 21h18, I have got my email working again. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. Just one other thing that might be relevant. Having the same problem myself today - unable to send emails from my @btinternet.com account. I cannot send even the simplest of messages this morning. Thanks for your reply, Townman and thanks to Anne too. And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. on by Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". 23-04-2021 If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. Accounts that are inactive for six months . 26-08-2021 13h52. If I go into iCloud web page, then I can send and receive as normal. iPad is working ok. Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. 15h24. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. You can usually find the option to redirect in the inbox settings of your old email account. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. I've rebooted twice and reinstalled Office 365 without success. No disrespect intended as your advice is probably based on years of experience of BTs service! This is a BT residential customer to customer forum. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. . Thanks At my age, I just don't have the energy to set up a new email address and tell everyone.'. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop.