It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. Our RSS feed includes all eBay news articles published on this website. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. hours. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. HEADQUARTERS. Enjoy! We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. Thanks for your message we aim to get back to you within 24 hours. StubHub was a brand I knew and loved. He was thrilled to be buying his old company back fourteen years after hed left it. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Field Operations and Last Minute Services. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. Find contact information here. Its possible that someone with an identical problem has posted for help before. Corporate Phone Number: 1-415-222-8400. To provide a deeper support system beyond grants, we lend our eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Cons With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. By signing up you are agreeing to receive emails according to our privacy policy. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email It's often the quickest way to sort something out. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Picking up your tickets at one of our Last Minute Service Centres? StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. All rights reserved. StubHub is an eBay company (EBAY). StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Events Parking. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Choose Possibility: Take Risks and Thrive (Even When You Fail). Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. This article has been viewed 52,013 times. The Utah-based firm announced on LinkedIn it Being OK With Spectacular Failure. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. 2697 Lakeville Rd. Check out, All tip submissions are carefully reviewed before being published. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Our RSS feed includes all eBay news articles published on this website. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. Terms of the deal are not being disclosed. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. WebStubHub is an American ticket exchange and resale company. The Company offers tickets for live sports, music, and theatre events. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). How do I contact? Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. Include your email address to get a message when this question is answered. Restrictions apply. How do I get my tickets back if they didn't sell? Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. Arnaud Collin Global Head of Marketing. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Jeff Zwelling TBD. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. WebOUR PARTNERS. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. My Secret to the Success of Amazon? Lots of answers to questions are in our FAQ. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Come join us to plan your next live event experience! Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. NYC Flagship Office - Stubhub. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Evaluating all of these factors, I agreed to join the company. Every order is 100% guaranteed. Enjoying This Built In Excerpt? Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. 2 if you have questions about buying tickets. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. In 2018 and 2019, eBay faced mounting pressure from shareholders. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. At StubHub, our mission is simple: help fans find fun. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. 1412 Broadway, New York, 10018, USA. Pro tip: Each number appears to go to a different department. Suite 1 Avon, NY 14414. info@quicklees.com