We were blown away. Its UNREAL!! It should be displayed hung or on a mannequin. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. I am still waiting to receive my bag back. I want to purchase a michele watch head and i am hesitant after reading reviews. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Don't put your stuff on this site. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Exactly as described and definitely authentic. I sold a $1500 Herve Leger dress which I had only worn once. I'm sure glad I did! How can i change the photo in my listing. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Looking for a nice leather purse. YOU WILL NEVER EVER see YOUR MONEY AGAIN! Thanks! Learn more here. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. And for any sales that are over the price, they issue a commission fee of 19.8%. Hopefully the quality is worth it. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. The seller payout process is HORRIBLE. It seems to me the company doesnt want to pay! This has been a miserable experience. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Isa. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. has things improved for sellers? Thank you! I highly recommend this Website. As a seller, you can also propose offers to users that liked your items. However, they are returns or refunds on Tradesy. If the item is found to be a replica you will be refunded in full. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! This feature will help you find the best time to place your item on sale on the site. !I do not recommend this site for sellers !! Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. It's Andrew from Tradesy, I hope this message finds you safe and healthy! Sell the bag on our site! More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). On eBay, you are limited to 250 free listings. Poshmark allows you to post an unlimited number of products on its platform. LOVE IT and very easy to use and several opinions to pay for your product. It was easy to place the order, the shoes came in as promised. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. when do I get to use this 25 hundred dollar bag? If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. I will write to BBB and I hope people will do the same. How long does it usually take after sellers ship the product? However, if you are a professional seller, buyers will have 14 days to return your items. Im likewhat? We hope this sheds light on our authentication process. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. no thanks. Many online sales platforms have problems attracting customers to their sites. So I'm praying I can find one thing that j actually like that is not fraudulent! In 2017-2018, the increase in the main resellers is expected to grow by 49%. Tradesy Return Policy for Sellers. We recently received your feedback and wanted to follow up with you. It goes against our guidelines to offer incentives for reviews. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. I'm honestly confused why it hasn't sold for so long, but that's beside the point. Frequently Asked Questions Related To Tradesy. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. You can see more about making an offer and settings, Welcome Tradesy Sellers! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Uncategorized ; June 21, 2022 tradesy return policy for sellers . Every item that is returned is examined by a group of skilled authentifiers. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! They refused to refund me back the money. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. Selling on Tradesy is quite easy; all you have to do is list the item on their website. The sellers used to be able to keep their earnings. Or, if, No college? Collectables like Pokemon cards, coins, and antiques. Just emailed seller for options. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. Talk about what services you provide. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. Lesson learnt and I will not do any business with this site anymore. Why is it so secretive to tell me the exact return reason?? Now it is Vestaire and nobody will help me. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Hi James,We recently reviewed your feedback and wanted to follow up with you. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. PleaSe do not trust their promise of selling AUTHENTIC items ! The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. Tradesy are infamous for holding your money! I sent them back for authentication and supposedly the authentication process by Tradesy was done. Past experience, selection of merchandise and pricing. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. You can see more about making an offer and settings here, and how to handle a counter offer here. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. Tradesy has a flat commission rate of about $7.50 for sales under $50. Easy return, arrives on time and comes securely packed. All while saving up to 90% off retail. I should have been told that it was being shipped from China and there might be additional delays. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Youll know this by seeing the marked-down percentage according to the details you provided. In addition, this feature can help boost your sales as itll enable millions to see your items. I like to browse extensively before making a purchase. Moreover, you also are not permitted to create a single listing of multiple items. the one shown is incorrect. eBay is one of the founders of resale marketplaces; it was launched in 1995. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. We also ensure all reviews are published without moderation. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Photos must not come from the Internet; no retail photos or stock photos. The Nice BB is beautiful. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. And is clean and gently used. I dislike having to interrupt my flow to request more info so will tend to skip items that might have otherwise interested me. Horrible experience. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. Thanks Tradesy. Payment works a bit faster on Vestiaire Collective. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. It also provides phone and email support. Poshmark inspect item sold over 500 dollars before sending to the seller. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. We only have so many days to confirm that we will have the item will ship in a timely manner. We want to do anything we can to make each experience worthy of your best possible rating. Both looked better than their photos. H! I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. The website is user friendly to navigate. Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. This company will hold your money so you can buy something else.OMG!! So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. Has happened multiple times, customer service does not help over email, and will not answer the phone. Has anyone sold or bought on tradesy? I just had a worst experience with customer service also. My husband and I were looking for my first Chanel bagfound it! You can use this space to go into a little more detail about your company. Submit Your Return Request i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. You can make money teaching it online. I'm very happy I did it! Learn more here. After successfully creating an account, you can begin buying and selling on Tradesy. Heres what happens next. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. Do they really expect me to send them ALL the video footage and photos I took of the item??